SAP® IPC for the web-based configuration of lifts

Schindler Elevator Ltd. Is optimising its business processes in sales, design and manufacturing using functional enhancements in the SAP IPC as well as ergonomically oriented adjustments

SCHINDLER ELEVATOR LTD.

Foun­ded in 1874, the Schind­ler Group is one of the world’s lea­ding sup­pli­ers of lifts, escala­tors and rela­ted ser­vices. Its inno­va­ti­ve and envi­ron­men­tal­ly fri­end­ly access and trans­port sys­tems signi­fi­cant­ly shape the mobi­li­ty of an urban socie­ty. In 2012, the com­pa­ny achie­ved a tur­no­ver of over 8.2 bil­li­on Swiss francs. Every day, Schind­ler moves 1 bil­li­on peo­p­le around the world with its mobi­li­ty solu­ti­ons. Behind this suc­cess are more than 45 000 employees in over 100 count­ries.

“500 of our sales staff use the SAP con­fi­gu­ra­tor world­wi­de to defi­ne and con­fi­gu­re our lifts. The func­tion­al chan­ges and the clear inter­face have con­tri­bu­ted to this to a signi­fi­cant degree.”

- Urs Sin­ger, Head of Busi­ness Pro­cess Manage­ment, Schind­ler Digi­tal Busi­ness AG, Ebikon/Switzerland

CUSTOMER BENEFITS AT A GLANCE

  • Cen­tral sto­rage and loa­ding of tem­pla­tes

  • Rapid and error-free cross-divi­sio­nal com­mu­ni­ca­ti­on

  • Simp­le con­fi­gu­ra­ti­on of com­plex, mul­ti-level pro­ducts due to the user-fri­end­ly struc­tu­re, hier­ar­chi­cal dis­play and clear ope­ra­bi­li­ty

  • Con­fi­dence-inspi­ring pre­sen­ta­ti­on for the cus­to­mer

  • In use in sales ter­ri­to­ries world­wi­de