Configuring earthing and short-circuiting devices online with CREALIS® CPQ

At DEHN earthing and short-circuiting devices were put together easy, quick and safe online with the product configurator

DEHN SE + Co KG

DEHN SE + Co KG is a medi­um-sized, inter­na­tio­nal­ly ope­ra­ting and fami­ly-owned com­pa­ny with more than 100 years of tra­di­ti­on. The head office is based in Neu­markt (Ger­ma­ny) and they are acting world­wi­de in more than 70 count­ries. The com­pa­ny pro­vi­des a ran­ge of high-qua­li­ty pro­ducts in are­as inclu­ding sur­ge pro­tec­tion, light­ning pro­tec­tion and eart­hing and safe­ty equip­ment.

THE PROJECT

Repre­sen­ted in 70 count­ries world­wi­de, the company’s pri­ma­ry objec­ti­ve is the satis­fac­tion of its cus­to­mers. Num­e­rous new pro­duct deve­lo­p­ments and cus­to­mi­sed solu­ti­ons have led to gro­wing com­ple­xi­ty over the years. The­se pro­duct inno­va­tions led to a demand for an effec­ti­ve tool such as the pro­duct con­fi­gu­ra­tor CREALIS® for mana­ging the wide varie­ty of eart­hing and short-cir­cui­ting devices.

DEHN cho­se the pro­duct con­fi­gu­ra­tor CREALIS® . The soft­ware solu­ti­on offers an impres­si­ve­ly user-fri­end­ly and intui­ti­ve inter­face and pro­vi­des all of the requi­red func­tion­a­li­ty as stan­dard. This includes high-per­for­mance Inter­net use, inte­gra­ti­on in an online shop, con­nec­tion to the exis­ting ERP sys­tem as well as the cen­tral manage­ment of all pro­duct and model data, the rela­ti­onships bet­ween opti­ons and com­pon­ents, the busi­ness data and all docu­ments in the CREALIS® PDM sys­tem.

Sin­ce the intro­duc­tion of the pro­duct con­fi­gu­ra­tor CREALIS in 2011, the mem­bers of the sales team and cus­to­mers are able to com­pi­le eart­hing and short-cir­cui­ting devices online in just a few steps. The con­fi­gu­ra­tor reli­e­ves the workload for sales and pro­duc­tion and pro­vi­des an excel­lent basis for future growth. Inclu­ding the eart­hing and short-cir­cui­ting device con­fi­gu­ra­tor in an online shop allows the imme­dia­te trans­fer of data to an order. Alter­na­tively, the con­fi­gu­ra­ti­on can be sent via e‑mail or prin­ted out. The con­fi­gu­ra­tor allows the gene­ra­ti­on of high-qua­li­ty docu­ments in com­pli­ance with the company’s CI gui­de­lines. The con­fi­gu­ra­tor also pro­vi­des gra­phi­cal sup­port by dis­play­ing dyna­mi­cal­ly gene­ra­ted pro­duct images. In addi­ti­on, the con­fi­gu­ra­tor allows pre-con­fi­gu­red vari­ants to be offe­red as cus­to­mi­sed solu­ti­ons.

CUSTOMER BENEFITS AT A GLANCE

  • Online use inte­gra­ted in the online shop

  • Relia­ble pro­ces­ses thanks to inte­gra­ti­on in the ERP sys­tem

  • Sup­port for sales through accu­ra­te con­fi­gu­ra­ti­on

  • Effec­ti­ve vari­ant manage­ment and con­ve­ni­ent con­flict manage­ment

  • Shorter deli­very times thanks to time-to-mar­ket stra­tegy

  • Simp­le and accu­ra­te docu­ment crea­ti­on

CREALIS RWD