ITD GmbH is one of the leading manufacturers of stationary and mobile carrier systems with globally active partners and representatives. The highly professional product solutions are used in the most diverse areas of medical technology. ITD’s customers include well-known international companies as well as specialist dealers. Since as early as 2009, the company has been offering a configuration solution on its website, which is no longer state of the art and does not meet today’s requirements. The company decided to use CREALIS® CPQ’s Cloud Edition. The customer-oriented product configuration solution provides the interface between prospective customers and the company and scores highly especially with demanding customers.
Click, click, done. This is how ITD GmbH advertises the online product configurator on its website. In just a few steps, the user gets to the unique piece: Regardless of time and place. Users of the CPQ solution are, in addition to the internal sales team, interested parties of ITD products. They can obtain detailed information about the product portfolio, compile their desired product and generate a PDF. If the user registers via the portal, there are further functions available. In addition to the price information, the configuration can be saved. A configuration code is assigned, allowing the configuration to be shared, recalled and edited or forwarded to a sales representative.
The product presentation is very vivid and real by means of 3D visualisation. The 3D display allows zoom effects and the immediate displaying of the selected elements. The complex product interrelationships are better understood and the products are perceived spatially. The 3D data is entered into the CPQ solution by ITD GmbH itself, without support from ORISA.
Thanks to the Google Analytics interface, various data can be collected and the paths in the product configurator can be shown. This data is used for the later optimisation of the product configurator.
The configurator is freely accessible on the net. Visit ITD GmbH and discover the convenient operation of the CREALIS CPQ solution and the impressive product presentation.
