If a manufacturing company wants to distribute complex products, it needs the support of many of its departments. Central approval processes pave the way for a holistic sales process and increase efficiency and acceptance among all parties involved.

CREALIS® CPQ offers more than just product configuration

CREALIS® CPQ makes it easy to map exten­si­ve sales pro­ces­ses. Irre­spec­ti­ve of the cor­po­ra­te struc­tu­re, the pro­duct varie­ty and its com­ple­xi­ty, the­se pro­ces­ses can be desi­gned by the com­pa­ny with the tools that CREALIS® offers. The con­fi­gu­ra­ti­on of the pro­ducts or the sel­ec­tion of a sui­ta­ble pro­duct vari­ant plays the cen­tral role in this. Sup­port­ing fac­tors such as gui­ded sel­ling and para­me­tri­sa­ti­on pro­vi­de stan­dar­di­sed know­ledge about pro­duct struc­tures. In addi­ti­on, dif­fe­rent per­spec­ti­ves on the issues to be cla­ri­fied and the asso­cia­ted release decis­i­ons can be defi­ned, which should be appli­ca­ble throug­hout the enti­re sales pro­cess. Cen­tral admi­nis­tra­ti­ve struc­tures with cor­re­spon­ding aut­ho­ri­sa­ti­on levels result in a tar­get-ori­en­ted over­all solu­ti­on.

Release processes for the distribution of complex products

Release pro­ces­ses are the cen­tral means for effec­tively sup­port­ing the pro­duct dis­tri­bu­ti­on of manu­fac­tu­ring com­pa­nies. If the company’s pro­ducts have a signi­fi­cant design com­po­nent and are in the ETO (Engi­neer-To-Order) ran­ge, then all depart­ments, whe­ther it be design, pri­ce cal­cu­la­ti­on, pro­duct manage­ment or sales have tasks to per­form in order to prepa­re quo­ta­ti­ons cor­rect­ly. Even in the case of pro­ducts that have litt­le or no design cha­rac­te­ristics, issues rela­ting to pri­cing in an inter­na­tio­nal envi­ron­ment, the ope­ning up of new mar­kets, unclear appli­ca­ti­on sce­na­ri­os or sup­p­ly depen­den­ci­es may make it neces­sa­ry to invol­ve seve­ral respon­si­ble par­ties in the quo­ta­ti­on and sales pro­cess.

 

Geschäftsprozesse optimieren

In order to gain a com­pre­hen­si­ve over­view of the sales pro­cess, it is advi­sa­ble to use a cen­tral soft­ware solu­ti­on that pro­vi­des all par­ties with the neces­sa­ry infor­ma­ti­on based on their tasks and aut­ho­ri­sa­ti­ons. Release struc­tures that are based on this pro­vi­de the gua­ran­tee that the pro­cess is review­ed and exe­cu­ted in all the depart­ments invol­ved, from the moment a poten­ti­al cus­to­mer makes an enquiry right through to them recei­ving the cor­rect quo­ta­ti­on. It is irrele­vant whe­ther an ela­bo­ra­te simu­la­ti­on has to be car­ri­ed out first or if it is sim­ply the case that an addi­tio­nal pie­ce of text needs to be pro­vi­ded — CREALIS® CPQ enables fle­xi­ble map­ping of the respec­ti­ve tasks.

ORISA Soft­ware GmbH has been a lea­ding soft­ware pro­vi­der and con­sul­tant for manu­fac­tu­r­ers of com­plex pro­ducts in the fields of pro­duct con­fi­gu­ra­ti­on, CPQ and know­ledge manage­ment for over 30 years now. CREALIS® CPQ is used suc­cessful­ly by com­pa­nies in the fields of medi­cal tech­no­lo­gy, tool­ma­king, logi­stics and mecha­ni­cal and plant engi­nee­ring.